
Case Study on How Cross Rental Services supported a supermarket during a store refit
Project: Temporary Refrigeration for Supermarket during a store refit
Client: Supermarket, UK
Year: 2025
Primary product category: Chillers and Freezers
The Challenge
- Our client is a large national retailer who has multiple projects on-going to overhaul and renew the refrigeration in their stores due to an ageing estate requiring replacement plus their commitment to delivering net zero projects.
- Due to the significant logistical challenges involved and the time required to replace their permanent solution, their business requires additional refrigeration support on a short term basis.
- They have a strong requirement for equipment that is easy to operate and energy efficient, provided by a strong supplier who can react quickly and ensure that their operational demands are met with minimal upheaval to the stores.
The Solution
- Through consultation the requirements for the refrigeration are defined with specification confirmed.
- With a strong focus on energy efficiency, the chilled multideck with doors is a great option to help the client achieve their targets.
- Each project is individually evaluated to ensure smooth delivery and minimal fuss to the store, with significant specialist project management support required in addition to the supply of the appropriate assets.
The Outcome
- Cross Rental Services and this client have now collaborated on multiple projects following a successful store trial.
- The solution has been proven at scale, with the majority of stores in the programme now being large format with a nationwide footprint of projects.
- The feedback from the store managers has been very positive as they have been able to maintain their focus on retail efficiency in spite of the significant volume of temporary refrigeration required to deliver the changes they need to their store layout.
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