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Remote monitoring
Boiler & Chiller Telemetry
Monitor Equipment Performance Remotely
Remote telemetry provides access to key operating parameters on compatible boiler and chiller hire systems. Information can be viewed through the web portal, allowing performance to be checked without attending site.
Fault alarms are displayed to support remote diagnostics, while historical operating information can be reviewed where required.
Monitoring includes:
- Power supply
- Flow and return water temperatures
- Pump speed
- Equipment fault notifications
- Historical operating data
- Room temperatures where additional probes are installed.
Fuel Tank Telemetry
Keep Track of Fuel Levels Without Attending Site
SmartGuard fuel monitoring can be provided with our fuel tank hire range. The system uses a wireless, battery-powered probe to monitor fuel levels remotely, with readings accessible through an online portal. Low-level alarms can be configured to trigger notifications when fuel reaches a specified level.
Additional alerts can identify sudden drops in fuel level or possible water contamination.
Customers can access telemetry information through a web browser, making it easier to review fuel usage and plan replenishment during the hire period.
SmartGuard monitoring features:
- Fuel level monitoring
- Customisable low-level alarms
- Sudden fuel level drop alerts
- Fuel contamination alerts
- Estimated remaining days of fuel
- Exportable monitoring data and reports.
Benefits of Remote Monitoring
Better Visibility of Equipment Performance and Fuel Usage
Access live operating parameters through a web portal, reducing the need to attend site simply to check equipment readings.
Automatic notifications and fault alarms provide visibility of reported equipment issues and support the appropriate response.
Historical data helps with performance checks, fault investigation and understanding changes in operating conditions.
Monitor fuel levels and consumption to support delivery planning and reduce the risk of unexpected low fuel levels.
Additional room probes provide temperature monitoring for applications where conditions need to be closely controlled.
Access information for multiple monitored units or fuel tanks through the relevant telemetry portal.
Got a question?
Frequently Asked Questions
What is remote telemetry?
Remote telemetry allows operating information from compatible hire equipment to be viewed remotely through a web portal. Depending on the system installed, this can include temperatures, power supply, pump speed, fuel levels and fault notifications.
Can remote telemetry be installed on hired boilers and chillers?
Yes. Remote telemetry can be installed on compatible boiler and chiller hire systems. The monitoring equipment and available parameters depend on the installation.
What information can be monitored?
Boiler and chiller telemetry can monitor power supply, flow and return water temperatures, pump speed and fault notifications. Additional room temperature probes can be installed where close temperature control is required.
Can I monitor fuel tank levels remotely?
Yes. SmartGuard fuel telemetry provides remote fuel level monitoring, low-level alarms, estimated remaining fuel and additional alerts for sudden fuel level drops or possible contamination.
How do I access telemetry information?
Monitoring information is accessed through the relevant online portal. Customers with SmartGuard fuel tank telemetry can log in using a web browser to view their data.
Will I receive an alert if a fault occurs?
Automatic fault notifications can be sent by email, with SMS available where configured. Alerts are sent to designated recipients. Telemetry alerts do not constitute a continuously staffed monitoring service.
Can telemetry help manage fuel deliveries?
Yes. Monitoring fuel levels and usage can help plan replenishment around actual consumption. Cross Rental Services also offers fuel management and top-up services alongside its hire equipment.
Can a boiler be reset remotely?
Compatible boiler telemetry systems can allow remote burner resets following a lockout. Whether this is possible depends on the boiler and installation.
Need Remote Monitoring for Your Hire Equipment?
Whether you're hiring a boiler, chiller or fuel tank, speak to our team about the telemetry options available for your installation. We can advise on equipment compatibility, monitored parameters and the options for accessing operating data remotely.